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SAP Knowledge Base Article - PreviewSymptom
The template used in incident creation is not documented in the "Related Transactions" assignment block of the incident.
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Environment
SAP Solution Manager 7.2
Product
SAP Solution Manager all versions
Keywords
solman, document flow, document, itsm, incident, template, related transactions, track, follow-up, it service management, smin, smit, , KBA , SV-SMG-SUP , Service Desk / Incident Management , How To
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