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SAP Knowledge Base Article - PublicSymptom
Instance refresh tool now supported the latest home page. This KBA covers the different scenarios.
Environment
SAP SuccessFactors HXM Suite
Resolution
| Source Tenant | Target Tenant | Target behavior |
| Home Page 3 | Latest Home Page | Homepage3 will be copied to Target Instance. For Latest Home Page to be re-enable on the Target you will need to run the upgrade from upgrade center. Note: Cards available on the target before refresh will no longer be seen that is because the cards wont be relevant to the data that is copied to the source tenant where there was the old version of the homepage. |
| Latest Home Page | Homepage3 | Latest Homepage will be enabled on the target tenant. All the homepage cards available on the source will be copied in the target instance. |
| Latest Home Page | Latest Home Page | Latest Homepage will be available. All cards copied from the source will be available. |
| Homepage 3 | Homepage3 | Homepage3 will be available. Homepage3 data will be copied into the target as behavior today. |
Note : Only during preview and production release upgrade window (4-weeks), only Production to Preview ( Lower code to Higher code ) scenario are allowed through the IRT Tool.
See Also
2791468 - Instance Refresh Tool for BizX & LMS | Must-know guide & FAQ
Keywords
Instance refresh tool, latest home page , KBA , LOD-SF-PLT-IRT , Instance Refresh Tool , LOD-SF-PLT-LHOM , Latest Home Page , How To
Product
SAP SuccessFactors HXM Suite 2111