SAP Knowledge Base Article - Public

3108235 - [ H2 2021 ] Instance Refresh Tool Supports the Latest Home Page

Symptom

Instance refresh tool now supported the latest home page. This KBA covers the different scenarios.

Environment

SAP SuccessFactors HXM Suite

Resolution

Source Tenant  Target Tenant Target behavior 
Home Page 3Latest Home PageHomepage3 will be copied to Target Instance. For Latest Home Page to be re-enable on the Target you will need to run the upgrade from upgrade center. Note: Cards available on the target before refresh will no longer be seen that is because the cards wont be relevant to the data that is copied to the source tenant where there was the old version of the homepage.
Latest Home PageHomepage3Latest Homepage will be enabled on the target tenant. All the homepage cards available on the source will be copied in the target instance.
Latest Home PageLatest Home PageLatest Homepage will be available. All cards copied from the source will be available.
Homepage 3Homepage3 Homepage3 will be available. Homepage3 data will be copied into the target as behavior today.

Note : Only during preview and production release upgrade window (4-weeks), only Production to Preview ( Lower code to Higher code ) scenario are allowed through the IRT Tool.

See Also

2791468 - Instance Refresh Tool for BizX & LMS | Must-know guide & FAQ

Keywords

Instance refresh tool, latest home page , KBA , LOD-SF-PLT-IRT , Instance Refresh Tool , LOD-SF-PLT-LHOM , Latest Home Page , How To

Product

SAP SuccessFactors HXM Suite 2111