3108243 - H2 2021 - Unify Returned Name Field in People Search

From H2 2021 the display of employee names is now consistent between the search results of Universal People Search and Global Header Search.

• SAP SuccessFactors HXM Suite
• SAP SuccessFactors Employee Central 

With this enhancement, formal name replaces formatted name as the default name format in the result of Global Header Search. For the latest logic change, you can see the following:

• When you search for an employee with formal name configured, the formal name is returned by default in the search result of Universal People Search and Global Header Search.
• When you search for an employee with no formal name configured, the first name, middle name, and last name are returned in the search result. The middle name may not be shown in the result in case no information is maintained for this field.

We made this improvement to keep the consistency between the two search features and provide better user experience.

What's changed?

• H2 2021, the formal name is returned by default when you search for an employee in Global Header Search.
• H1 2021, the formal name is returned by default in Universal People Search but formatted name in Global Header Search.

SAP Help Administrator Guide for People Search 

See KBA 2274066 - How to use Name Format functionality in Employee Central

See KBA 2297189 - Where in the UI is Name Format Respected

KBA , LOD-SF-PLT-SRH , Search , Problem

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite 2111