3108394 - Webdynpro Mashup not showing name

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

You wish to understand why, in the Employee Central mashup, the name of the employee is missing from the header. This may apply to inactive employees also:

• SAP SuccessFactors Employee Central Integration to SAP Business Suite
• SAP SuccessFactors HXM HCM Suite

Wrong configuration

In ECP infotype 0105 (Communications), ensure subtype ECUS is active (i.e., set to a date in the past)

2509213 - Employee Central Mash-Up: Name of Employee missing from Header
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