SAP Knowledge Base Article - Preview

3108420 - Scheduling report through email destination by checking "Use default settings" option.


  • Scheduling a report to Email destination with default Adaptive Job Server settings fails with below error.
  • [Error sending mail message to SMTP server. Return code: [550].]: [CrystalEnterprise.Smtp]
  • End to End trace shows below errors.

    DestinationWrapper.deliverFilesToDestination|localhost:15396:15440.2:1|CrzL.c0kSkMfmTJ6YPVgbgo18266|||||||||||CSISMTPClient::WaitForReply SMTPreply: 354 Start mail input; end with <CRLF>.<CRLF>
    DestinationWrapper.deliverFilesToDestination|localhost:15396:15440.2:1|CrzL.c0kSkMfmTJ6YPVgbgo18266|||||||||||CSISMTPClient::WaitForReply SMTPreply: 550 5.7.60 SMTP; Client does not have permissions to send as this sender
    DestinationWrapper.deliverFilesToDestination|localhost:15396:15440.2:1|CrzL.c0kSkMfmTJ6YPVgbgo18266|||||||||||CSISMTPClient::SendMailMessageToSMTPServer: 0.012

    DestinationWrapper.deliverFilesToDestination|localhost:15396:15440.2:1|CrzL.c0kSkMfmTJ6YPVgbgo18266|||||||||||Exception while sending message to SMTP server: Error sending mail message to SMTP server. Return code: [550].



  • SAP Business Object Business intelligence 4.x


SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3


use default setting, user properties, email, address, SMTP, from, to, BI, 4.2, 4.3 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Known Error

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.