Symptom
You would like to migrate open Sales Orders with items that have external fulfillment e.g. of item type Service - fixed price without actuals but the Supplier field and Labor Resource fields are not available. And during migration the following error occurs: Labor Resource missing.
Environment
SAP Business ByDesign
Reproducing the Issue
Go to Business Configuration work center.
Go to Overview view.
Find and Select activity the Migration of Open Sales Orders Activity.
Select Migrate open sales orders using the migration tool via the hyperlink.
You can also > Download Migration template.
In the Migration Template the field 'Labor Resource', 'Supplier', 'Ship-From' or Fulfillment (external/internal) is not available.
Cause
The migration of items with external fulfillment is currently not supported.
A labor resource is a mandatory field only for item type 'Service fixed price without actuals' and fulfillment type 'Internal'. Since the Labor Resource field is currently not available you need to ensure that you maintain a service performer and the labor resource is automatically determined via the service performer.
Resolution
We do not currently have the possibility of migrating supplier at item level and hence no way to set the fulfillment as external. The idea of migration generally is that it is all the tasks have already been performed in the legacy system and that there is no pending task on them.
You can create a request for a new requirement in the SAP Business ByDesign Influence Site - https://influence.sap.com/sap/ino/#/campaign/886
This forum is monitored directly by our Product Management and they will be able to assess your requirement for feasibility to be added in the future release.
Keywords
External; Internal; Fulfillment; Supplier; Ship-From; Labor Resource; Migration; Data Migration; Sales Order Migration; Labour Resource , KBA , SRD-CRM-ORD , Orders & Contracts , Problem