SAP Knowledge Base Article - Public

3108835 - Supplier Invoice Is Stuck in Status 'Delayed Verification in Process'

Symptom

Supplier invoice keeps in status 'Delayed Verification in Process' and/or is triggered an error message.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing Work Center.
  2. Go to Invoices and Credit Memos view.
  3. Search for ABC (ABC represents for the supplier invoice ID).

The supplier invoice is stuck in 'Delayed Verification in Process' status. 

It may also trigger an error message: "Document will be posted in background processing after delayed check. Time-intensive checks and possible assignments of deliveries to background processing are postponed."

Cause

The possible reasons for this scenario will be listed below:

Cause 1: The scoping question "Do you want to use delayed verification as supplier invoice entry capability?" is currently scoped. Once this question is scoped, all the Invoice documents will created with the status 'Delayed Verification in Process', even if they have less than 100 deliveries. In this case the system assigns the delivery items to the invoice items in the background after the user posts the Invoice. Therefore the time to create an Invoice is reduced.

Cause 2: When user selected 100 deliveries or more, the system pops up a screen. Then the user clicks in "Net Invoice with Delayed Verification" option. It can happen for deliveries within a single Purchase Order or different Purchase Orders for the same Supplier.

Cause 3: The reason for this issue is that when background job tried to lock this invoice, this invoice is locked by another user. Hence system couldn't acquire the lock. System would try to process it for 7 times. If all 7 retries were failed to acquire the lock, the invoice will keep in status 'Delayed Verification in Process'.

Resolution

The resolutions will be listed below:

First resolution: Try to follow an workaround.

Please kindly post the invoice manually via 'Action - Quick Post' button available in "Supplier Invoicing work center - Invoices and Credit Memos view" list for all the affected invoices.

or

Please perform a dummy-change in the Invoice:

  1. Open supplier invoice ABC. 
  2. Remove the External Document ID.
  3. Click in Check button.
  4. Enter the External Document ID.
  5. Click in Check button again.
  6. Click in Post button. 

Second resolution: Un-scope the question. This can be achived by following the steps below:

  1. Go to Business Configuration work center.
  2. Go to Implementation Projects view.
  3. Select the relevant Project.
  4. Click in Edit Project Scope button.
  5. Navigate to the scoping activity "Questions".
  6. Expand the element Purchasing.
  7. Expand the element Supplier Invoicing. 
  8. Select 'Supplier Invoices and Credit Memos' business option.
  9. Unscope the question "Do you want to use delayed verification as supplier invoice entry capability?".
  10. Click in Next button until it is finished. 

Third resolution: Open a case for SAP Support. Our team can finish the Delayed Verification via backend.

See Also

Keywords

Delayed Verification in Process, Supplier Invoice, Lock, 延迟校验进行中, 供应商发票,Invoice Not Posted, Wrong Status , KBA , SRD-SRM-SI , Supplier Invoicing , Problem

Product

SAP Business ByDesign all versions