Symptom
The System dumps when you cancel uploading an attachment.
Environment
SAP Business ByDesign
SAP Cloud for Customer
Reproducing the Issue
- Navigate to the Help
- Click, for example, Solve a Problem or Report an Incident
- Go to the Attachments and upload an attachment with a size of around 4 MB
- During the upload, hit cancel
Result: a dump occurs.
Cause
You are uploading a document into the system backend and canceling the upload process will cause a dump.
Resolution
Finish the upload and cancel after the upload is completed.
Keywords
Attachments, upload attachments , dump attachments. , KBA , AP-RC-DOC , Document Centric Application Service , How To
Product
SAP Business ByDesign all versions