SAP Knowledge Base Article - Public

3108853 - System Dump When Cancelling Uploading Of Attachment

Symptom

The System dumps when you cancel uploading an attachment.

Environment

SAP Business ByDesign

SAP Cloud for Customer

Reproducing the Issue

  1. Navigate to the Help
  2. Click, for example, Solve a Problem or Report an Incident
  3. Go to the Attachments and upload an attachment with a size of around 4 MB
  4. During the upload, hit cancel

Result: a dump occurs.

Cause

You are uploading a document into the system backend and canceling the upload process will cause a dump.

Resolution

Finish the upload and cancel after the upload is completed.

Keywords

Attachments, upload attachments , dump attachments. , KBA , AP-RC-DOC , Document Centric Application Service , How To

Product

SAP Business ByDesign all versions