SAP Knowledge Base Article - Preview

3109327 - Data Services agent is no longer able to connect - SAP Cloud Integration for data services

Symptom

  • Over the weekend, a working Data Services agent is no longer able to connect to SAP Cloud Integration for data services
  • The firewall rules already allowlists the IP address for the SAP Cloud Integration for data services application
  • It is no longer possible to ping or telnet to the IP address to the CI-DS server

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Cloud Integration for data services

Product

SAP Cloud Integration for data services 1.0

Keywords

LOD-HCI-DS, DSOD, HCI-DS, Agent, red status, email , KBA , LOD-HCI-DS-OPS , HCI DS Cloud Operations , LOD-HCI-DS-AGNT , On-Premise Agent, Connectivity, Task Run errors , Problem

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