3109544 - W-4 Compliance or I-9 has empty fields / Unable to fetch form data Error - Onboarding

Issue 1: Getting an error message when user responsible for completing I-9 Section 2 and Section 3 attempts to access I9 Section 2 task for a candidate. The task is available to the user but upon completion triggers "Unable to fetch form data".

Issue 2: When accessing I-9 Section 2 personal information fields first name, last name, SSN and date of birth and not populated.

Issue 3: When accessing W-4 personal information fields first name, last name, SSN and date of birth and not populated.

SAP SuccessFactors Onboarding

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