SAP Knowledge Base Article - Preview

3109685 - Error: Loading incident information failed! - SAP for Me

Symptom

  • Unable to open a case
  • Unable to send a case to SAP
  • Cannot open an existing case that I created
  • Trying to send a case or draft case to SAP and see the following error:
    • Loading incident information failed!
      • HTTP request failed (400 Bad Request)
      • Loading incident information failed!

        Loading incident information failed error.png
  • Can view cases in the list, but get an error when opening: Loading incident information failed!

    Loading incident information failed error2.png


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Environment

SAP for Me

Keywords

error pop up, error message, not able to send a case, edit case failed, not able to send a draft, Loading incident information failed, http request failed, 400 Bad Request , KBA , XX-SER-FORME , SAP for Me , Problem

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