SAP Knowledge Base Article - Public

3109723 - New Candidate receives an error when trying to apply for a requisition using Quick Apply

Symptom

When a new candidate tries to apply for a requisition with quick apply enabled they received the following error. The latest version of the DPCS2 statement has not been accepted yet by you. Please accept before proceeding. 

Environment

SAP SuccessFactors Recruiting Management. 

Reproducing the Issue

  1. Candidate select a job requisition to apply to
  2. Candidate fills in the requisition information on the Quick Apply Screen
  3. Error Appears

Cause

Possible Cause: A country field has the incorrect label assigned to the country. 

Resolution

  1. Go to manage data
  2. Select country 
  3. Search for the country the candidate selected 
  4. You will see another country appear 
  5. Correct the labels 

If the candidate is an existing candidate, please see KBA 3027660

Keywords

KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions