Symptom
Attachment missing from email notification
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Create custom notification
- Configure a rule from static attachment
- Add attachment with more information on Onboarding process or, any other process descriptive information
- Notification are received without attachment
Cause
Currently, adding attachments to Notification emails is not supported.
Resolution
- Attachments are supported only for document related triggers. You can read about them more on SAP Help Portal, Onboarding Implementation guide > Configuring Specific Document Types as Email Attachments
- Submit enhancement request
See Also
KB0017950 Document Attachment in Email Notification-Onboarding 2.0
KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products
Keywords
Onboarding, Notifications, EMail, Attachment , KBA , LOD-SF-OBX-EML , Notifications , LOD-SF-OBX-NF , Notifications Framework , Problem
Product
SAP SuccessFactors Onboarding