SAP Knowledge Base Article - Public

3109725 - Attachment missing from email notification - Onboarding


Attachment missing from email notification


SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Create custom notification
  2. Configure a rule from static attachment
  3. Add attachment with more information on Onboarding process or, any other process descriptive information
  4. Notification are received without attachment


Currently, adding attachments to Notification emails is not supported.


  1. Attachments are supported only for document related triggers. You can read about them more on SAP Help Portal, Onboarding Implementation guide > Configuring Specific Document Types as Email Attachments
  2.  Submit enhancement request 

See Also

KB0017950 Document Attachment in Email Notification-Onboarding 2.0

SAP Help Portal

KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products


Onboarding, Notifications, EMail, Attachment , KBA , LOD-SF-OBX-EML , Notifications , LOD-SF-OBX-NF , Notifications Framework , Problem


SAP SuccessFactors Onboarding