Symptom
Negative quantity and negative value are expected to be inputted in the service contracts.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
For example, a service contract with an item of 10 quantities and net value 10.000,00 EUR needs to be reduced to 9 quantities for the contract.
A new item with quantity -1 needs to be insert to reduce the total quantity from 10 to 9, so the net value will be adjusted to 9.000,00 EUR.
Cause
Negative quantities are not supported in the service contracts. However, negative values are supported in the service contracts.
Resolution
Use negative price with positive quantity, for example:
ITEM |
Quantity |
Price |
100 |
10 |
10.000,00 |
200 |
1 |
-1.000,00 |
If considering the standard service contract item as credit memo for the following service contract item, it is only needed to change the price to the negative value.
Keywords
cloud, negative value, negative quantity, negative, service contract, contract, service, value, values, price, Quantity, reduce , KBA , CRM-S4-SRV-CTR , S4CRM: Service Contract , CRM-S4-SRV-CTR-2CL , S4CRM: Service Contract (Public Cloud) , How To