Symptom
When attempting to create a job requisition from Position Org Chart, the following error message is displayed:
Sorry, the requisition cannot be created. Creation of a job requisition for position XXXXXX failed. Details: User XXXXXXXXX is invalid for G
The role could be different (R, T, etc.). This was working fine prior to the release.
Environment
SAP SuccessFactors Recruiting Management b2111
Reproducing the Issue
Create a job requisition from the Position Org Chart and receive the error message.
Cause
Following the release, there is an issue when a mapping retrieving the 'Login User ( )' to populate an operator field on the requisition is used. The user ID is correctly retrieved but then hashed by the system and not recognized by the requisition.
This is occurring only in Datacenters enforcing EUDP (European Data Protection).
Resolution
Our Engineering team is investigating the issue with Very High priority. In the meantime, the workaround is to remove this mapping in the rule or to create the job requisition manually from Recruiting.
We will update this KBA as progress is made towards resolution.
Keywords
Position, requisition, creation, user, invalid, release , KBA , LOD-SF-RCM-POS , Position Integration , Problem