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3110076 - Application errors HTTP 500 Internal Server Error/SAXRootElementFoundException found in Dynatrace


You have a Dynatrace plugin deployed in your Netweaver PO/PI systems for monitoring purpose. You find some errors like HTTP 500 Internal Server Error/SAXRootElementFoundException in the Dynatrace but no error or issue in PO/PI system, like Communication Channel Monitor, Message Monitor. And the message processing of all interfaces/scenarios are working fine. You would like to know the meaning and why the errors above show in Dynatrace.

Root causes for requests that failed with HTTP 500 - Internal Server Error
100 % were caused by javax.servlet.http.HttpServletResponse.setStatus
Exception messages of javax.servlet.http.HttpServletResponse.setStatus
HTTP ***** setStatus called
Stacktraces of exceptions ([-] (
javax.servlet.http.HttpServlet.service ([-]
javax.servlet.http.HttpServlet.service ( ([-] ( (



  • SAP NetWeaver
  • SAP Process Integration


SAP NetWeaver 7.1 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3


Process Integration, PI, Process Orchestration, PO, NetWeaver, XI, AEX, Dynatrace, 500, Internal Server Error, SAXRootElementFoundException , KBA , BC-XI-CON-SOP , SOAP Adapter , BC-XI-CON-AFW , J2EE Adapter Framework , Problem

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