3110076 - Application errors HTTP 500 Internal Server Error/SAXRootElementFoundException found in Dynatrace

You have a Dynatrace plugin deployed in your Netweaver PO/PI systems for monitoring purpose. You find some errors like HTTP 500 Internal Server Error/SAXRootElementFoundException in the Dynatrace but no error or issue in PO/PI system, like Communication Channel Monitor, Message Monitor. And the message processing of all interfaces/scenarios are working fine. You would like to know the meaning and why the errors above show in Dynatrace.

Root causes for requests that failed with HTTP 500 - Internal Server Error
100 % were caused by javax.servlet.http.HttpServletResponse.setStatus
Exception messages of javax.servlet.http.HttpServletResponse.setStatus
HTTP ***** setStatus called
Stacktraces of exceptions
com.sap.engine.services.servlets_jsp.server.runtime.client.HttpServletResponseBase.setStatus (HttpServletResponseBase.java)[-]
com.sap.aii.adapter.soap.web.MessageServlet.doPost (MessageServlet.java:637)
javax.servlet.http.HttpServlet.service (HttpServlet.java:754)[-]
javax.servlet.http.HttpServlet.service (HttpServlet.java:847)
com.sap.engine.services.servlets_jsp.server.Invokable.invoke (Invokable.java:152)[-]
com.sap.engine.services.servlets_jsp.server.Invokable.invoke (Invokable.java:38)
com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet (HttpHandlerImpl.java:466)
...

• SAP NetWeaver
• SAP Process Integration

Process Integration, PI, Process Orchestration, PO, NetWeaver, XI, AEX, Dynatrace, 500, Internal Server Error, SAXRootElementFoundException , KBA , BC-XI-CON-SOP , SOAP Adapter , BC-XI-CON-AFW , J2EE Adapter Framework , Problem