SAP Knowledge Base Article - Public

3110235 - Supplier Invoicing Approval Crashes

Symptom

When executing the cancelation Supplier Invoices Approvals, system crashes.

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to the Managing My Area work center.
  2. Go to the Approvals view.
  3. Filter for Supplier invoice Approval Tasks.
  4. Search for any invoice.
  5. Click on Approve button.

System crashes.

Cause

The Invoice Cancellation is referring for 2 invoices at the same time, which is causing the system crash upon approval.

Resolution

In order to approva the invoice, you need to void the Invoice Cancellation and recreate it with referce to one invoice only.

Keywords

Supplier Invoice Cancellation; Approval; Crashes; Dump; Invoice; Cancellation; , KBA , SRD-SRM-SI , Supplier Invoicing , How To

Product

SAP Business ByDesign all versions