SAP Knowledge Base Article - Public

3110257 - Error : Address version Cyrillic already used

Symptom

When you are trying to unscope a question in the Business Configuration, you are getting the error "Address version Cyrillic already used"

Environment

SAP Business ByDesign

Reproducing the Issue

  • Go to Business Configuration -> Implementation Project
  • Select the Implementation Project and then Edit Project Scope.
  • Go to Questions Tab.
  • Navigate to Built in Services and Support -> Business Environment -> Addresses and Languages
  • Uncheck the Question Do you want to specify textual master data using international address versions?
  • Click Next -> Accept Preselected Answers and then Finish.
  • You will get an error , "Address version Cyrillic already used"

Cause

You have an Obsolete Account in the system, Which still have a Cyrillic Name Version. If you delete this Name Version you should be able to uncheck the BC Question.

Resolution

To delete the Cyrilic Name Version:

Go to Customers > Accounts > Advanced Search

Remove the “!(=Obsolete; )” filter out of the Parameter Status

Search for the relevant Account

Open the Account and then choose Actions -> International Version

Delete the Cyrillic Version and then save

Keywords

Account, International Version, Business Configuration , KBA , LOD-LE-RC-ADR , Address , Problem

Product

SAP Cloud for Customer add-ins all versions