SAP Knowledge Base Article - Public

3110419 - How to change the default mobile app browser during authentication? [SF MOB]

Symptom

  • The SAP SuccessFactors Mobile app uses an in-app browser for authentication (login)
  • However a customer may need to change this to a specific, external browser (ex. MS Edge) as required by their company.

Environment

SAP SuccessFactors Mobile

Resolution

  • This is possible when Mobile Device Management (MDM) is used by passing a specific key/value pair to the SAP SuccessFactors Mobile app
  • This also requires custom configuration by SuccessFactors; this cannot be done entirely by customers themselves
  • If your organization requires such configuration please raise a case with support and provide a valid business justification. This will then be checked internally for validation. Please note the request might not be possible  

Keywords

default mobile app browser, change, configure, MDM, Mobile device management , KBA , LOD-SF-PLT-MOB , Mobile Issues , How To

Product

SAP SuccessFactors HCM Core all versions