Symptom
You can see a change entry in Opportunity by user Technical User (SAP_SYSTEM) with no change details.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to New Business - Opportunity List
- Select the Opportunity XYZ (XYZ represents the Opportunity ID)
- Edit and navigate to Changes tab
You can see a change entry by user Technical User (SAP_SYSTEM) with no change details.
Cause
This behavior is controlled by Business Configuration Activity "Sales Cycles and Phases" -> "Maintain Sales Cycles".
As per the Assign Phase maintained in the activity, system will make the changes in the opportunity and same is displayed in the changes tab.
Resolution
This is a standard system behavior.
Keywords
KBA , SRD-CRM-OPP , Opportunities , Problem
Product
SAP Business ByDesign all versions