SAP Knowledge Base Article - Public

3110699 - Change Entry by Technical User (SAP_SYSTEM) in Opportunity

Symptom

You can see a change entry in Opportunity by user Technical User (SAP_SYSTEM) with no change details.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to New Business - Opportunity List
  2. Select the Opportunity XYZ (XYZ represents the Opportunity ID)
  3. Edit and navigate to Changes tab 

You can see a change entry by user Technical User (SAP_SYSTEM) with no change details.

Cause

This behavior is controlled by Business Configuration Activity "Sales Cycles and Phases" -> "Maintain Sales Cycles".

As per the Assign Phase maintained in the activity, system will make the changes in the opportunity and same is displayed in the changes tab.

Resolution

 This is a standard system behavior.

Keywords

KBA , SRD-CRM-OPP , Opportunities , Problem

Product

SAP Business ByDesign all versions