Symptom
Is it possible to build a notification email when candidates are moved to a specific talent pipeline step and this notification should only received if a specific operator (For Example: Hiring Manager) initiated the action.
If another operator (for example: Recruiter) move the candidate to this status, the notification should not be received.
Environment
SAP SuccessFactors Recruiting Management
Resolution
Currently, this is not yet possible. The system will send email to the candidate if s/he is moved to the specific status whether any user have triggered the action. This is still based on the email templates configured for Operators in the Applicant Status Configuration.
There is no functionality that the system will determine who moved the candidate and will send email based on who initiated the action.
Please raise an Enhancement Request for this missing feature.
2090228 - How to Submit Ideas for SAP SuccessFactors Products
Keywords
email notification, status based notifications, status triggered emails , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem