SAP Knowledge Base Article - Preview

3111091 - Image not displayed due to hash inconsistency


Post data migration, you have noticed that the images in your storefront cannot be displayed correctly even after verifying the image data and folder path are correctly configured.

If you download and upload the image again via Backoffice, you'll notice the Hash of Location has changed and the image can now be correctly displayed.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP Commerce
  • SAP Commerce Cloud


SAP Commerce Cloud all versions ; SAP Commerce all versions


image display issue, hash of location, groovy , KBA , CEC-SCC-PLA-PL , Platform , Problem

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