SAP Knowledge Base Article - Public

3111266 - Documents not being attached or downloaded


User is unable to download or attach documents to the Candidate Profile, Job Application or Job Requisition. The screen just continues to load.


SAP SuccessFactors Recruiting Management 

Reproducing the Issue

Here's an example in the Candidate Profile:

  1. Go to the Candidate Profile
  2. Go to Attachments 
  3. Add an attachment 
  4. Document continues to load. 


Missing Configuration for the Configure Document Management. The Vendor was not selected. 


You need to select a vendor in Configure Document Management. If you are not using a third part vendor then select SuccessFactors as the vendor. 


cannot, can't, attach, attachment, file, loading, loads, keep, keeping, spinning , KBA , LOD-SF-RCM , Recruiting Management , Problem


SAP SuccessFactors Recruiting all versions