Symptom
User is unable to download or attach documents to the Candidate Profile, Job Application or Job Requisition. The screen just continues to load.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
Here's an example in the Candidate Profile:
- Go to the Candidate Profile
- Go to Attachments
- Add an attachment
- Document continues to load.
Cause
Missing Configuration for the Configure Document Management. The Vendor was not selected.
Resolution
You need to select a vendor in Configure Document Management. If you are not using a third part vendor then select SuccessFactors as the vendor.
Keywords
cannot, can't, attach, attachment, file, loading, loads, keep, keeping, spinning , KBA , LOD-SF-RCM , Recruiting Management , Problem
Product
SAP SuccessFactors Recruiting all versions