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3111530 - SAP Cloud Connector fails to start after restore on Linux

Symptom

After restore, you are unable to restart the SCC service or open the SCC UI. In the logs, you can see these error messages:

#ERROR#org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/]#localhost-startStop-1#          #Exception sending context initialized event to listener instance of class [com.sap.scc.ui.rt.SccContextListener]
com.sap.scc.servlets.FatalSccException: /opt/sap/scc/conf/server.xml has unexpected configuration

Caused by: com.sap.scc.config.SccConfigurationException: java.io.IOException: keystore password was incorrect

Caused by: java.io.IOException: keystore password was incorrect


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Environment

  • Cloud Connector 2.13.1
  • Linux

Product

SAP Connectivity service 2.0

Keywords

cloud connector, scc, btp, inconsistent, restart, restore, backup, unexpected configuration, keystore password , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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