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3111563 - Deployment stuck when running a rolling update mode with distributed ImpEx enabled

Symptom

You have a deployment with Rolling update mode.

In Kibana, there are logs similar to:

{"instant":{"epochSecond":1633760471,"nanoOfSecond":735488000},"thread":"TQ-Bundler-9,hybris-broadcast,hybrisnode-1","level":"ERROR","loggerName":"org.jgroups.protocols.TCP","message":"JGRP000034: hybrisnode-1: failure sending message to hybrisnode-12: java.net.SocketTimeoutException: connect timed out:

Thread dump shows that update is waiting for distributed ImpEx:

java.lang.Thread.State: TIMED_WAITING (sleeping)

    at java.lang.Thread.sleep(java.base@11.0.12/Native Method)

    at de.hybris.platform.processing.distributed.defaultimpl.Controller.waitForProcess(Controller.java:307)

    at de.hybris.platform.processing.distributed.defaultimpl.DefaultDistributedProcessService.wait(DefaultDistributedProcessService.java:58)

    at de.hybris.platform.servicelayer.impex.impl.DefaultImportService.waitForDistributedImpEx(DefaultImportService.java:183)

    at de.hybris.platform.servicelayer.impex.impl.DefaultImportService.importDataUsingDistributedImpex(DefaultImportService.java:152)

    at de.hybris.platform.servicelayer.impex.impl.DefaultImportService.importData(DefaultImportService.java:96)

    at de.hybris.platform.ruleengine.setup.AbstractRuleEngineSystemSetup.importImpexFile(AbstractRuleEngineSystemSetup.java:103)


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Environment

SAP Commerce Cloud in the Public Cloud

Product

SAP Commerce Cloud 1808 ; SAP Commerce Cloud 1811 ; SAP Commerce Cloud 1905 ; SAP Commerce Cloud 2005 ; SAP Commerce Cloud 2011 ; SAP Commerce Cloud 2105 ; SAP Commerce Cloud 6.7

Keywords

KBA , CEC-HCS-CCAZ-DEP , Deployments , Problem

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