3111563 - Deployment stuck when running a rolling update mode with distributed ImpEx enabled - SAP Commerce Cloud

Symptom

You have a deployment with Rolling update mode.

In Kibana, there are logs similar to:

{"instant":{"epochSecond":1633760471,"nanoOfSecond":735488000},"thread":"TQ-Bundler-9,hybris-broadcast,hybrisnode-1","level":"ERROR","loggerName":"org.jgroups.protocols.TCP","message":"JGRP000034: hybrisnode-1: failure sending message to hybrisnode-12: java.net.SocketTimeoutException: connect timed out:

Thread dump shows that update is waiting for distributed ImpEx:

java.lang.Thread.State: TIMED_WAITING (sleeping)

at java.lang.Thread.sleep(java.base@11.0.12/Native Method)

at de.hybris.platform.processing.distributed.defaultimpl.Controller.waitForProcess(Controller.java:307)

at de.hybris.platform.processing.distributed.defaultimpl.DefaultDistributedProcessService.wait(DefaultDistributedProcessService.java:58)

at de.hybris.platform.servicelayer.impex.impl.DefaultImportService.waitForDistributedImpEx(DefaultImportService.java:183)

at de.hybris.platform.servicelayer.impex.impl.DefaultImportService.importDataUsingDistributedImpex(DefaultImportService.java:152)

at de.hybris.platform.servicelayer.impex.impl.DefaultImportService.importData(DefaultImportService.java:96)

at de.hybris.platform.ruleengine.setup.AbstractRuleEngineSystemSetup.importImpexFile(AbstractRuleEngineSystemSetup.java:103)

Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

KBA , CEC-SCC-CLA-DEP , Deployments , Problem

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