Symptom
Serial Number KLM is used in Outbound Delivery DEF and GHI.*KLM refers to Serial Number Id, *DEF, *GHI refers to Outbound Delivery id's
Environment
SAP Business ByDesign
Reproducing the Issue
- Navigate to Service Entitlements Work Center
- Go to Registered Products View
- Search for KLM
- Select Edit
- Navigate to Tracking tab
- You observe Outbound Delivery DEF & GHI being make use of serial number KLM
Cause
Serial Number profile maintained for product Material: NOP is seen as Mandatory on Transfer to/from Customers*NOP refers to Material ID.
Resolution
This is the expected behavior , same serial number can be used in multiple documents as long as serial number profile is not maintained as "Mandatory on all Logistics and Production process" then it’s possible.
Keywords
Same Serial Number is used in multiple Outbound Delivery Documents, Serial Number profile maintained for product Material, Serial Number is used in Outbound Delivery , KBA , same serial number is used in multiple , multiple outbound delivery documents , serial number profile maintained for pro , AP-ODP-OD , Outbound Delivery , Problem