A specific User is receiving an error while accessing Recruiting tab with the following message:
"Your request has not been processed successfully. Please try again.
If the problem persists, please contact client support and provide the event code and the server timestamp below."
SAP SuccessFactors Recruiting
Reproducing the Issue
- Proxy as the affected User;
- Click on "Recruiting" tab.
There are some possible causes, but for some scenarios it can be related to the system performance in a certain Browser.
Since it is related to a performance issue, the problem can be resolved by cleaning the Browser data or trying to access it using another Browser.
Additionally, the issue described in this scenario is concerning "Recruiting" component, but we already have it documented the same issue happening in specific components, with different root causes and resolutions:
- 2243897 - 900-001-6 error when clicking on Candidates tab - Recruiting Management;
- 2255044 - Error - Your request has not been processed successfully -Recruiting
If after completing the steps mentioned the issue still persists, please submit a ticket to Support Team to investigate it further.
recruiting tab, tab error, unable to access, Your request has not been processed successfully. Please try again. If the problem persists, please contact client support and provide the event code and the server timestamp below, recruiting error , KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , Problem