SAP Knowledge Base Article - Public

3112506 - How to avoid offline inconsistency during upgrade


 How to avoid offline inconsistency during upgrade


SAP Cloud for Customer


With each new release, incompatible changes might cause issues for users working with offline functionality in Extended Apps.


With each release update, users are recommended to use the latest version of the app to connect to their system once updated.
• As in every release, perform the initial data sync in the latest app version to fetch the latest offline functionality or else you can’t create or edit offline objects
• In case you use the older version of the app with the updated system, the data download will be blocked, but you can still work and upload offline changes based on the last version's code
• Usage of the new version of the app with a system on the previous version won’t be supported.
In a gist, user’s needs to have same release app as backend tenant to work in offline mode. This limitation will continue until further notice from Offline side.


offline inconsistency, offline, mobile app , KBA , AP-RC-MOB-OFL-SYN , Offline Data Synchronization , Problem


SAP Cloud for Customer core applications all versions