Symptom
How is the email for "Booked Candidate Interview Update" triggered?
Environment
SAP SuccessFactors Recruiting Management
Resolution
When the email trigger "Booked Candidate Interview Update" is enabled in Recruiting Email Triggers, the system populates the associated email template by default when sending an email to booked candidates in Interview Scheduling.
In case of non-booked candidates, it is only possible to send a reminder and the email template would need to be selected manually.
When the email trigger "Booked Candidate Interview Update" is enabled and the candidate booked:
- Select the booked candidate
- Select the candidate and click on "Send Email"
- The email template associated with the trigger "Booked Candidate Interview Update" is populated by the system
When the email trigger "Booked Candidate Interview Update" is enabled and the candidate non-booked:
- Select the non-booked candidate
- Select the candidate and click on "Send Reminder"
- The email template needs to be selected manually
See Also
2342883 - Interview Scheduling - Recruiting Management
Keywords
Booked, Candidate, Interview, Update, Trigger, Email, Booked , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To
Product
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