SAP Knowledge Base Article - Public

3112614 - Booked Candidate Interview Update Email Trigger in Interview Scheduling

Symptom

How is the email for "Booked Candidate Interview Update" triggered?

Environment

SAP SuccessFactors Recruiting Management

Resolution

When the email trigger "Booked Candidate Interview Update" is enabled in Recruiting Email Triggers, the system populates the associated email template by default when sending an email to booked candidates in Interview Scheduling. 

In case of non-booked candidates, it is only possible to send a reminder and the email template would need to be selected manually. 

When the email trigger "Booked Candidate Interview Update" is enabled and the candidate booked:

  1. Select the booked candidate

  2. Select the candidate and click on "Send Email"

  3. The email template associated with the trigger "Booked Candidate Interview Update" is populated by the system

When the email trigger "Booked Candidate Interview Update" is enabled and the candidate non-booked:

  1. Select the non-booked candidate
  2. Select the candidate and click on "Send Reminder"

  3. The email template needs to be selected manually

See Also

2342883 - Interview Scheduling - Recruiting Management

Keywords

Booked, Candidate, Interview, Update, Trigger, Email, Booked , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To

Product

SAP SuccessFactors Recruiting all versions

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