SAP Knowledge Base Article - Preview

3112716 - How to automatically sync account information from the "profile", "data" and "consent" fields when a user on the SAP Customer Data Cloud platform that has an existing lite account registers for a full account?

Symptom

When a user that has an existing lite account (in the "emailAccounts" table) registers for a full account (in the "accounts" table) using the same email address, only the fields in the "subscriptions" object is synced. Fields in the "profile", "data" and "consent" objects are not kept in-sync.


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Environment

  • SAP Customer Data Cloud
  • Lite Registration

Product

SAP Customer Data Cloud all versions

Keywords

Gigya, Lite, Full, Account, Data, Profile, Sync , KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , How To

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