SAP Knowledge Base Article - Public

3112758 - [Onboarding] Is is possible to trigger any email notification when data change is made to employee data?

Symptom

When the employee’s Hire Date, Phone number or other information changes, can we send an email reminder to the HR who initiated the Onboarding and other Responsible Groups ?

Environment

SAP SuccessFactors Onboarding

Resolution

  • Since the email notifications are completely dependent on the email triggers in the system, there is no other way to achieve this feature as there is no trigger which can trigger an email when data change is made.
  • Since we do not support custom triggers either, it is currently not possible to achieve this 

Keywords

Email Triggers, Email Notification, Email Services , KBA , LOD-SF-OBX-EML , Notifications , How To

Product

SAP SuccessFactors Onboarding 2105