SAP Knowledge Base Article - Public

3112878 - Unable to edit 'Rate' when an error is thrown in the payout screen

Symptom

An error occurs on applying for a payout for a particular time type,. The time account type is changed and the error is resolved, but the rate section is still not editable.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Employee Central : Time Off

Reproducing the Issue

  1. Apply for a payout from the time account payout screen
  2. Error occurs that the selected time account does not have sufficient balance and the rate field is not editable:



  3. On changing the time account to another one with balance, the error is resolved. But, the rate field is still not editable:


Resolution

The issue has been fixed by the Engineering team in b2205 release. In the mean time, for such scenarios, payouts can directly be created via the 'Add Payout' button in the time accounts section in administer time.

Keywords

WEF-18492, Time Account Payout, Administer time, Rate, editable, error, time account, time off, employee central, standard rate, custom rate , KBA , LOD-SF-EC-TIM-PYT , Payouts - Self Service, Admin, Termination , Problem

Product

SAP SuccessFactors Employee Central 2105 ; SAP SuccessFactors HXM Core 2105