3113058 - Service Order Invoice Status set to "Not Started" Instead of "Not Relevant" for Non-Billable Items

Symptom

In a Service Order, the Invoice status is set to "Not Started" instead of "Not Relevant" for Non-Billable items as a result of which the overall status of the service order cannot be set to Completed.

Environment

SAP Business ByDesign

Product

SAP Business ByDesign all versions

Keywords

Service Order, Line Item, Service ID, Product ID, Non-Billable, Checkbox, Ticked, Marked, Selected, Invoice Status, Incorrect, Unable, Complete, In Process , KBA , SRD-CRM-SEO , Service Orders , How To

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