Symptom
You received an email on your system with Inline Images and noticed they are not seen on the Attachments tab of the Ticket.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
mail ; email ; e-mail ; interactions ; timeline ; attachments ; mime type , KBA , LOD-CRM-SRP-INT , Ticket Interactions , LOD-CRM-SC-EML , Email , How To
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