SAP Knowledge Base Article - Preview

3113103 - Inline Images are Not Seen on Ticket's Attachments Tab

Symptom

You received an email on your system with Inline Images and noticed they are not seen on the Attachments tab of the Ticket.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

mail ; email ; e-mail ; interactions ; timeline ; attachments ; mime type , KBA , LOD-CRM-SRP-INT , Ticket Interactions , LOD-CRM-SC-EML , Email , How To

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