SAP Knowledge Base Article - Public

3113126 - Error in Add New Hire - Onboarding

Symptom

  • Unable to initiate onboarding via Add New Hire to Onboarding
  • Receiving error: Enter a valid company ID. No country associated with legalEntity:  [Affected Legal Entity]

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Go to Add New Hire to Onboarding
  2. Add the candidate details
  3. Click 'Initiate Onboarding'
  4. Error appears.

Cause

There three possible causes for this issue:

CAUSE 1:

The logs shows:

  • [key=EMPLOYEE_HRIS_GO_INVALID_FIELD_OR_ASSOCIATION, values=[name.en_UK, LegalEntity]] Messages:[key=EMPLOYEE_HRIS_GO_INVALID_FIELD_OR_ASSOCIATION, values=[name.en_UK, LegalEntity]]
  • en_UK field is not configured in Translation/LocalizedData Object Definition
  • en_US field is not configured in Translation/LocalizedData Object Definition

CAUSE 2:

There is no country configured for the Legal Entity in Manage Data >> Legal Entity.

CAUSE 3:

The user initiating onboarding for the candidate does not have proper permission for Company under MDF Foundation Objects.

Resolution

SOLUTION 1: Make sure that the user who is initiating the onboarding has a default locale in Settings >> Change Language >> Select a default locale.

SOLUTION 2: Check the Country for the candidate's Legal Entity and make sure that a Country is configured for the Legal Entity in Manage Data >> Legal Entity

SOLUTION 3: Grant 'View, edit, create' permission for Company in the affected user's (initiator of onboarding process) role in Manage Permission Roles >> Permission  >> MDF Foundation Objects.

Keywords

Add new hire to onboarding, OBX, ONB 2.0, EMPLOYEE_HRIS_GO_INVALID_FIELD_OR_ASSOCIATION , KBA , LOD-SF-OBX-ADM , Admin UI , Problem

Product

SAP SuccessFactors Onboarding all versions