SAP Knowledge Base Article - Public

3113241 - The search to Add Child Requisitions is not showing some positions - Recruiting Management

Symptom

  • When searching for a child Job Requisition, some of the Job Requisitions are not showing up when using some keywords or when not using the Req ID filter. The Job Requisition is only showing if the user types the Job Requisition ID (Req ID) in the filter. The issue is commonly encountered by Recruiting users using a different locale.
  • There are Job Requisitions that are not showing at all in the result even when filtering by Job Req ID.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

Scenario 1:

  1. Login as a Recruiter who is using English locale
  2. Go to Recruiting 
  3. Open any evergreen Job Requisitions
  4. Click on "Add Child Requisition" 
  5. Search for any Job Requisitions
  6. Logout and login as another user with a different locale
  7. Do the same steps as step 2, 3, 4 and 5
  8. When comparing the results with first user, there is a difference in the list of Job Requisitions

Scenario 2:

  1. Login as recruiter 
  2. Go to Recruiting 
  3. Open any evergreen Job Requisition
  4. Click on "Add Child Requisition" 
  5. Search for any Job Requisitions
  6. The target Job Requisition is not showing in the list

Cause

Here are the possible causes:

  1. The job search is showing job posting based on the user's locale.
  2. The target Job Requisition is an also an Evergreen Job Requisition.

Resolution

For cause 1: 

Job Posting language has impact in showing relevance of the search result. If the Job Requisition is posted in English US language, the system will show the Job Requisition to Recruiting users with the same locale.

For cause 2: 

The system will no longer display in the result evergreen Job Requisitions (including parent and child of evergreen). Only non Evergreen Job Requisitions will appear in the search. 

See Also

2858683 - What is "Evergreen" for Job Requisitions and How to Configure It in SuccessFactors Recruiting

Keywords

Search, Job, Requisition, Child, Parent, Evergreen, List, Missing, Add, Position , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions