SAP Knowledge Base Article - Public

3113373 - Duplicated Dependent records on import

Symptom

Dependents data gets duplicated on import

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central: Dependents Management

Reproducing the Issue

  • Go to any Employee Profile having dependents data

               

  • Now, edit one dependent via Edit -> Edit details

             

  • With a new time slice Sept 1st, and click Edit details

             

  • After updating details, click Save

             

  • After workflow is approved, check Dependents Portlet

            

  • Now, verify data in relationship table; a new time slice is setup only for the modified dependent
  • Now, import the relationship data to insert a new time slice with incremental load for all the dependents
  • Now, verify data in relationship table
  • For the dependent whose data got modified through user interface, a duplicate record is inserted

                  

Cause

It is a known issue.

Resolution

The work around (to create a new time slice for all the existing dependents) for this issue is to make changes to Dependents Portlet via below steps:

  • Edit dependent in quick edit page

             

  • With a new time slice of expected date eg. Sept 1st, edit any field (example: middle name) in the quick edit page and Save        

               

             

  • Now we can edit Dependent specific details as a new time slice is created for all existing dependents

             

  • With the same time slice eg. Sept 1st, click edit details for the target dependents

                 

  • Edit detail and Save

               

Keywords

dependents, portlet, duplicate, records, time slice, insert, import , KBA , LOD-SF-EC-DPD , Dependents Management , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions

Attachments

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