Symptom
Dependents data gets duplicated on import
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central: Dependents Management
Reproducing the Issue
- Now, edit one dependent via Edit -> Edit details
- With a new time slice Sept 1st, and click Edit details
- After updating details, click Save
- After workflow is approved, check Dependents Portlet
- Now, verify data in relationship table; a new time slice is setup only for the modified dependent
- Now, import the relationship data to insert a new time slice with incremental load for all the dependents
- Now, verify data in relationship table
- For the dependent whose data got modified through user interface, a duplicate record is inserted
Cause
It is a known issue.
Resolution
The work around (to create a new time slice for all the existing dependents) for this issue is to make changes to Dependents Portlet via below steps:
- With a new time slice of expected date eg. Sept 1st, edit any field (example: middle name) in the quick edit page and Save
- Now we can edit Dependent specific details as a new time slice is created for all existing dependents
- With the same time slice eg. Sept 1st, click edit details for the target dependents
- Edit detail and Save
Keywords
dependents, portlet, duplicate, records, time slice, insert, import , KBA , LOD-SF-EC-DPD , Dependents Management , LOD-SF-EC , Employee Central , Problem
Product
Attachments
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