Symptom
A delivery document has been created for a purchase order item but the status of the item in the purchase order does not show Delivered.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Purchase Requests and Orders work center.
- Select the Purchase Orders view.
- Select the respective Purchase Order and navigate to the Items tab.
- Item status is Not Delivered.
Cause
The inbound delivery has not been released yet.
In the delivery Document Flow, it can be seen that the warehouse tasks have been created and they need to be completed to release the inbound delivery document.
Resolution
The tasks should be completed, then the inbound delivery can be relesaed and the status of purchase order items will be updated.
See Also
2453428 - Error Message: "The action RELEASE is not possible; Refresh the screen and try again, If the problem persists, report an incident" While Trying to Release an Inbound Delivery
2703801 - Inbound Delivery Document Does not Show in Purchase Order Document Flow
Keywords
purchase order status, item status not delivered, delivery status incorrect, inbound delivery, warehouse tasks , KBA , purchase order status , inbound delivery , item status not delivered , warehouse tasks , AP-POP-PO , Purchase Order , How To