SAP Knowledge Base Article - Public

3114016 - Learning Assignment Tasks on the Latest Home Page upgrade failed

Symptom

Customer is trying to run the Learning Assignment Tasks upgrade on the Latest Home Page but it keeps failing.

Error:

Oops! There was an application error and we could not enable Learning Assignment tasks on the latest Home Page at this time. Please try again later or contact your system administrator.

or

Error:

An application error occurred. Please try again later, or notify support if the issue keeps occurring.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Go to Upgrade Center
  2. Choose Learning Assignment Tasks on the Latest Home Page
  3. Retry upgrade now

Resolution

Note:

vSaaS customers should not enable this as the Learning environment does not have the appropriate code (They can do this after LMS is on b2111 or higher). All Preview environments can enable this with no issue now unless vSaaS.


For the following Error:

"Oops! There was an application error and we could not enable Learning Assignment tasks on the latest Home Page at this time. Please try again later or contact your system administrator."

The admin initiating the upgrade must have the same IDs in BizX and Learning Admin as well as having Learning Administration RBP permission in BizX.

For the following Error:

"An application error occurred. Please try again later, or notify support if the issue keeps occurring."

Pleas contact our Support team who can raise an internal ticket with our Operations team to solve the issue. Reference - LRN-124392

Keywords

Learning Assignment Tasks, Oops!, error to update Learning Assignment Tasks, LMS, Bizx, Job, learning, 3108425, LRN-124392, CS20210002286511 , KBA , LOD-SF-LMS-TIL , Landing Page and Tiles , Bug Filed

Product

SAP SuccessFactors HXM Core 2111