SAP Knowledge Base Article - Preview

3114190 - Error "Configured E-mail server is empty." when sending e-mails

Symptom

Business processes fail to send e-mails and Kibana logs show a message similar to:

"thread":"TaskExecutor-master-374-ProcessTask [1234567890123]","level":"WARN","loggerName":"de.hybris.platform.acceleratorservices.email.impl.DefaultEmailService","message":"Could not send e-mail pk [1234567890123] subject [Welcome] cause: Configured E-mail server is empty."


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Environment

  • SAP Commerce
  • SAP Commerce Cloud

Product

SAP Commerce Cloud all versions ; SAP Commerce all versions

Keywords

KBA , CEC-SCC-PLA-PL , Platform , Problem

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