Symptom
Is it possible to automatically send emails when a comment is added into the Application?
Environment
SAP SuccessFactors Recruiting Management
Resolution
The system currently has a standard Recruiting Email trigger that is in charge of notifying specified recipients (specific email addresses, users or operators on the Job Requisition) about the update that has happened on the application.
These email triggers do not distinguish which field has been updated. It is not possible to capture what has been changed or which value has been added, for instance a new comment in the application.
Related information can be found on article 2650340 - Application Updated by Candidate and Application Updated by Recruiting Operator email triggers - Recruiting Management
See Also
Keywords
email, trigger, comment, update, application, specific, field, automatically , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , How To