Symptom
After migrating a story from one SAC tenant that has a boardroom license to a SAC tenant that does not have a boardroom license, the color palete is not consistent.
Environment
- SAP Analytics Cloud (Enterprise) 2021.1.1
Reproducing the Issue
- Create a story on a SAC tenant that has a boardroom license.
- Leave the color palete as the default option
- Migrate the story to another SAC tenant that does not have a boardroom license
- Note that the colors are now different
Cause
This behavior is by design
Resolution
When a SAC tenant has a boardroom license, the default color palette for new stories is set to the boardroom color palette. If a story is migrated to a SAC tenant that does not have a boardroom license that tenant will not have the boardroom color palette and the colors in the story will be different.
A workaround for keeping the colors consistent between tenants is to use a non-default palette.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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