3114405 - Color palete is not consistent between systems in SAP Analytics Cloud (SAC) & SAP Digital Boardroom

After migrating a story from one SAC tenant that has a boardroom license to a SAC tenant that does not have a boardroom license, the color palete is not consistent.

• SAP Analytics Cloud (Enterprise) 2021.1.1

1. Create a story on a SAC tenant that has a boardroom license.
2. Leave the color palete as the default option
3. Migrate the story to another SAC tenant that does not have a boardroom license
4. Note that the colors are now different

This behavior is by design

When a SAC tenant has a boardroom license, the default color palette for new stories is set to the boardroom color palette.  If a story is migrated to a SAC tenant that does not have a boardroom license that tenant will not have the boardroom color palette and the colors in the story will be different.

A workaround for keeping the colors consistent between tenants is to use a non-default palette.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using Google or Bing:
• https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
• https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
• Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
• Need More Help? Contact Support or visit the solution finder today!

Your feedback is important to help us improve our knowledge base.

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem