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SAP Knowledge Base Article - PublicSymptom
The goal of this knowledge base article is to provide useful information about file size restrictions on attachments uploaded into SAP Business ByDesign.
Environment
SAP Business ByDesign
SAP Cloud for Customer
Resolution
SAP Business Bydesign and SAP Cloud for Customer do not have user specific limit in the contract. However, there are some general restrictions.
The file size of individual attachments that are being uploaded into SAP Business ByDesign should not exceed 100MB. Furthermore, there could also be file size restrictions on certain business documents.
For example, 5MB is the maximum size allowed for attachments in Incidents under the Application and User Management work center. With 2305 release, the maximum allowed attachment size for Incidents will be 50 MB
In any case, the system should not be used as a document management system and it is not designed to store and administer many large files like videos. For such requirements, we would recommend using an external document management system and then adding a link to this system in the corresponding SAP Business ByDesign master data/transactional data records.
Keywords
Attachment size, File size, File size limit, Attachment upload , KBA , AP-RC-DOC , Document Centric Application Service , How To
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