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3114638 - Can't install the Lumira Patch causing by can't remove setup.engine_old

Symptom

  • Lumira installation cannot be completed. The below error is received:
    "Error: Short du id no longer supported for ResolvedID: Error: ResolvedID: empty coreIDError:     Can't remove folder: <BI_installDir>\InstallData\setup.engine_oldError: Error updating installed version of the setup engine. Aborting..Error: Can't update the installed setup engine executables.  Aborting.Error: Failed to update setup engine executables. Program will exit."


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • SAP Lumira Server 2.x

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3 ; SAP Lumira 2.4, server edition

Keywords

setup.engine_old, Lumira 2.4, installation, not complete, BI, lumira , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , BI-LUM-SRV-DEP , Installation, Deployment , Problem

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