Symptom
When a Business Role is changed for a User, Home Page personalizations are then removed.
Environment
SAP Cloud for Customer
Reproducing the Issue
- User has certain Business Role assigned and has mad some personalizations on the Home Page
- The Business Role for the User is changed/removed
- The personalizations on the Home Page are then lost/removed
Cause
Expected Behavior
Resolution
User will have to re-do the personalizations or previous business role will have to be assigned.
Keywords
Home Page, Personalizations, Business Role , KBA , LOD-CRM-HOM , Home Page , Problem
Product
SAP Cloud for Customer core applications 2108