SAP Knowledge Base Article - Public

3114894 - Looping SAML Authentication page after wave update in SAP Analytics Cloud (SAC)


After your tenant is updated to Wave 2021.20.5, clicking a link to go directly to a story when your tenant has SAML Single Sign On enabled causes the SAML authentication page to loop infinitely.


  • SAP Analytics Cloud (Enterprise) 2021.20.5

Reproducing the Issue

  1. Create Story
  2. Link to the story when your tenant uses SAML SSO to authenticate


This issue is currently under investigation by development.


This issue is currently under investigation by development.

See Also

Your feedback is important to help us improve our knowledge base.


SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem


SAP Analytics Cloud 1.0