Symptom
Default Primary User configured in Manage Recruiting Team Settings is not populating to the Operator Team field (e.g. Recruiter Team)
In connection, this article also summarizes the difference between these two options in Manage Recruiting Team Settings:
- Add Default Primary User
- Add Users to Team
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Manage Recruiting Team Settings
- Under an Operator Team (e.g. Recruiter Team), add a user to "Add Default Primary User"
- Create a Job Requisition
- The Default Primary User configured did not populate to the Operator Team field (e.g. Recruiter Team)
Cause
The options Add Default Primary User and Add Users to Team have different functions:
- Add Default Primary User is used for assigning a user to the Operator field (e.g. Recruiter)
- Add Users to Team is used for assigning a user or users to the Operator Team field (e.g. Recruiter Team)
This means a user added in Add Default Primary User will not populate to the Operator Team field. Likewise, users added into Add Users to Team will not populate to Operator field.
Resolution
Use the Add Default Primary User to prepopulate the Operator field (e.g. Recruiter). On the other hand, use Add Users to Team to assign user or users to Operator Team field (e.g. Recruiter Team).
Note: When an Operator (e.g. Recruiter) is part of the Route Map, in the short requisition create page, the Recruiter field is pre-populated with Default Primary User. If opted to update the assigned/prepopulated user, system honors this change and will no longer use the Default Primary User on job requisition created.
See Also
Keywords
recruiting team, recruiting group, add default primary user, add users to team, operator team, operator, recruiter team, route map, populate, prepopulate , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , How To
SAP Knowledge Base Article - Public