SAP Knowledge Base Article - Public

3115176 - Error in MPH Dependent Mapping - Onboarding 1.0

Symptom

While trying to access Manage Pending Hire for a candidate the error occurs: Dependent Mapping: Global Info fields are configured. But Country has not been passed from RCM. Please configure globalinfo.country or jobinfo.company, jobinfo.company.country, homeAddress.country.home for global info fields to be prorogated to New Hire.

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Login BizX
  2. Go to Manage Pending Hires
  3. Click on the candidate
  4. Error is shown: Dependent Mapping: Global Info fields are configured. But Country has not been passed from RCM. Please configure globalinfo.country or jobinfo.company, jobinfo.company.country, homeAddress.country.home for global info fields to be prorogated to New Hire.

Cause

The key Country in Onboarding > Data Dictionary is using Lookup type but there is no Country configured in BizX > RCM2KMS Lookup Mapping.

Resolution

In order to resolve this please follow the steps in the KBA 2396681 - RCM2KMS Lookup Mapping (state, gender field) - Onboarding 1.0.

See Also

2396681 - RCM2KMS Lookup Mapping (state, gender field) - Onboarding 1.0

Keywords

Lookup, Country, Key, RCM2KMS, Mapping, Dependent, Global, Info, Field, Configured Passed, RCM, Globalinfo.country, Jobinfo.company, Jobinfo.company.country, homeAddress.country, Home, Prorogated, New, Hire, Globalinfo, Jobinfo, HomeAddress , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions