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SAP Knowledge Base Article - PublicSymptom
While trying to access Manage Pending Hire for a candidate the error occurs: Dependent Mapping: Global Info fields are configured. But Country has not been passed from RCM. Please configure globalinfo.country or jobinfo.company, jobinfo.company.country, homeAddress.country.home for global info fields to be prorogated to New Hire.
Environment
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
- Login BizX
- Go to Manage Pending Hires
- Click on the candidate
- Error is shown: Dependent Mapping: Global Info fields are configured. But Country has not been passed from RCM. Please configure globalinfo.country or jobinfo.company, jobinfo.company.country, homeAddress.country.home for global info fields to be prorogated to New Hire.
Cause
The key Country in Onboarding > Data Dictionary is using Lookup type but there is no Country configured in BizX > RCM2KMS Lookup Mapping.
Resolution
In order to resolve this please follow the steps in the KBA 2396681 - RCM2KMS Lookup Mapping (state, gender field) - Onboarding 1.0.
See Also
Keywords
Lookup, Country, Key, RCM2KMS, Mapping, Dependent, Global, Info, Field, Configured Passed, RCM, Globalinfo.country, Jobinfo.company, Jobinfo.company.country, homeAddress.country, Home, Prorogated, New, Hire, Globalinfo, Jobinfo, HomeAddress , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem
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