SAP Knowledge Base Article - Preview

3115375 - ESI - How to create a support incident for SAP SOAP Web Services for ABAP

Symptom

This article provides information and clear guidelines about creating the perfect incident for the ABAP Web Services (BC-ESI-WS-ABA*) components. The goal of the article is to assist Customers while creating an incident with SAP Product Support. To guide, speed up and in summary, to make the whole Support process as convenient as possible.


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Environment

  • ABAP Web Services
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4HANA
  • ABAP PLATFORM - Application Server ABAP

Product

ABAP platform all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions

Keywords

web service, web services, ESI, BC-ESI-WS-ABA, BC-DWB-PRX, incident, perfect incident, how to create an incident, details, R/3, HTTP, reproduction steps, details, business user, technical user, BAdI, debug, authorization, connection, create incident, business impact, guidelines
, KBA , BC-ESI-WS-ABA , Web Service and SOAP - ABAP , BC-ESI-WS-ABA-RT , WebServices ABAP Runtime , BC-ESI-WS-ABA-CFG , WebServices ABAP Configuration , BC-ESI-WS-ABA-MON , WebServices ABAP Monitoring , How To

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