3115375 - ESI - How to create a support case for SAP SOAP Web Services for ABAP

Symptom

This article provides information and clear guidelines about creating the perfect case for the ABAP Web Services (BC-ESI-WS-ABA*) components. The goal of the article is to assist Customers while creating an case with SAP Product Support. To guide, speed up and in summary, to make the whole Support process as convenient as possible.

Environment

ABAP Web Services
SAP NetWeaver
SAP Web Application Server for SAP S/4HANA
ABAP PLATFORM - Application Server ABAP

Product

ABAP platform all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions

Keywords

web service, web services, ESI, BC-ESI-WS-ABA, BC-DWB-PRX, case, perfect case, how to create an case, details, R/3, HTTP, reproduction steps, details, business user, technical user, BAdI, debug, authorization, connection, create case, business impact, guidelines
, KBA , BC-ESI-WS-ABA , Web Service and SOAP - ABAP , BC-ESI-WS-ABA-CFG , WebServices ABAP Configuration , BC-ESI-WS-ABA-RT , WebServices ABAP Runtime , BC-ESI-WS-ABA-MON , WebServices ABAP Monitoring , How To

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