SAP Knowledge Base Article - Preview

3115765 - Litmos learners get a refused to connect or a grey box while trying to load content that contains links or embeded content from anorther website


  • When launching a Link to Another Website module type, learners get error message: "refused to connect"
  • Unable to launch external content via Link to Another Website module type
  • External videos are not loading
  • The learners are getting the error: (name of landing page website) "refused to connect"
  • Embed content module not working

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



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